{"id":5417,"date":"2026-09-06T14:16:07","date_gmt":"2026-09-06T11:16:07","guid":{"rendered":"https:\/\/elking.co\/en\/?page_id=5417"},"modified":"2026-09-08T16:15:03","modified_gmt":"2026-09-08T13:15:03","slug":"terms-and-conditions-policy","status":"publish","type":"page","link":"https:\/\/elking.co\/en\/terms-and-conditions-policy\/","title":{"rendered":"Terms and Conditions Policy"},"content":{"rendered":"

Terms and Conditions Policy<\/h2>\n
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1. Welcome<\/h3>\n
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Welcome to elking.co. These Terms and Conditions outline the rules and regulations for the use of our website. By accessing or using elking.co, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use this website. elking.co is operated by elking, a company based in Damietta, Egypt, specializing in office furniture solutions and workspace furnishing services<\/p>\n<\/div>\n<\/div>\n

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2. Definitions<\/h3>\n
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For the purposes of these Terms and Conditions: \u2022 \u201cCompany,\u201d \u201cWe,\u201d \u201cOur,\u201d or \u201cUs\u201d refers to elking. \u2022 \u201cYou,\u201d \u201cYour,\u201d or \u201cCustomer\u201d refers to any user accessing or using the website. \u2022 \u201cWebsite\u201d refers to elking.co. \u2022 \u201cProducts\u201d refers to all furniture, d\u00e9cor, and related items offered for sale on the website.<\/p>\n<\/div>\n<\/div>\n

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3. Use of the Website<\/h3>\n
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By accessing or using this Website, you agree to use it only for lawful purposes and in a manner that does not harm the Website, interfere with its functionality, or affect other users\u2019 experience. You agree not to: \u2022 Copy, reproduce, distribute, or republish any content from the Website without prior written permission. \u2022 Use the Website for any fraudulent, illegal, or misleading activities. \u2022 Attempt to gain unauthorized access to the Website or interfere with its security, performance, or functionality. \u2022 Use automated tools, including bots or scraping technologies, to extract or collect data from the Website without prior written consent. \u2022 Misuse or exploit any product images, descriptions, pricing, or other content owned by elking.<\/p>\n<\/div>\n<\/div>\n

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4. Intellectual Property Rights<\/h3>\n
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Unless otherwise stated, all content on\u00a0elking.co<\/b><\/span>, including product images, product descriptions, text, graphics, logos, icons, designs, and website layout, is owned by or licensed to elking.<\/p>\n

All intellectual property rights are reserved.<\/p>\n

You may view, browse, and print pages from\u00a0elking.co<\/b><\/span>\u00a0for personal use only. You may not use our content for commercial purposes without prior written permission.<\/p>\n

You must not:<\/p>\n

Republish material from elking.co.
\nSell, rent, or sub-license website content.
\nReproduce, duplicate, or copy website content.
\nRedistribute content from elking.co unless clearly permitted by us.<\/p>\n<\/div>\n<\/div>\n

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5. Product Information<\/h3>\n
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We do our best to provide accurate product descriptions, images, dimensions, materials, colors, prices, and availability information.<\/p>\n

However, slight differences may occur due to screen settings, lighting, photography, natural material variations, handmade production, or manufacturing updates.<\/p>\n

Product availability, prices, delivery estimates, and specifications may change without prior notice.<\/p>\n

If a product received by the customer has a confirmed manufacturing defect, visible damage, or clear mismatch with the description, the customer may request a return or replacement according to our\u00a0Shipping & Returns Policy<\/span>.<\/p>\n<\/div>\n<\/div>\n

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6. Orders and Payments<\/h3>\n
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When you place an order through\u00a0elking.co<\/span>, you agree to provide accurate, complete, and up-to-date information, including contact details, delivery address, and payment information.<\/p>\n

We reserve the right to cancel, refuse, or delay any order in the following cases:<\/p>\n

The product is unavailable.
\nPayment is not completed or verified.
\nThe order information is incorrect or incomplete.
\nThere is a pricing, stock, or technical error.
\nThe order appears suspicious, fraudulent, or violates our policies.
\nThe customer cannot be reached to confirm important order details.<\/p>\n

For large orders, customized furniture, made-to-order products, or special requests, elking may require a deposit before processing the order.<\/p>\n

Deposit amounts may vary depending on the order value, product type, customization level, and payment method. For customized or made-to-order furniture, a deposit may range from\u00a030% to 50%<\/span>\u00a0of the order value.<\/p>\n

Orders are only processed after confirmation of the required payment, deposit, or customer approval where applicable.<\/p>\n<\/div>\n<\/div>\n

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7. Shipping and Delivery<\/h3>\n
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Shipping and delivery are subject to our\u00a0Shipping & Returns Policy<\/a><\/span>.<\/a><\/p>\n

Delivery times, shipping fees, additional delivery charges, delivery areas, international shipping conditions, and any special handling fees may vary depending on the product, location, item size, weight, floor level, and customer approval where required.<\/p>\n

Any delivery time shown on the website is an estimate only and may be affected by production schedules, customer location, shipping availability, or circumstances outside our control.<\/p>\n

By placing an order, you agree to the shipping terms stated in our\u00a0Shipping & Returns Policy<\/a><\/span>.<\/p>\n<\/div>\n<\/div>\n

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8. Returns, Exchanges, and Refunds<\/h3>\n
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Returns, exchanges, replacements, and refunds are handled according to our\u00a0Shipping & Returns Policy<\/a><\/b><\/span>.<\/p>\n

Customers may inspect products upon delivery. If a manufacturing defect, visible damage, or mismatch with the product description is found, the customer should report it immediately at the time of delivery.<\/p>\n

Custom-made furniture, opened bedding or textiles, used products, modified products, installed products, and certain home d\u00e9cor items may not be eligible for return unless there is a confirmed defect, as explained in our\u00a0Shipping & Returns Policy<\/a><\/b><\/span>.<\/p>\n

Refunds are processed according to the condition of the returned product and the payment method used.<\/p>\n

By placing an order on\u00a0elking.co<\/b><\/span>, you agree to the return, exchange, and refund conditions stated in our\u00a0Shipping & Returns Policy<\/a><\/b><\/span>.<\/p>\n<\/div>\n<\/div>\n

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9. Warranty<\/h3>\n
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Some products may include a limited warranty as stated in our\u00a0Shipping & Returns Policy<\/b><\/span>\u00a0or product details.<\/p>\n

The warranty does not cover damage caused by misuse, improper installation, accidents, normal wear and tear, or damage to excluded materials such as glass and mirrors where applicable.<\/p>\n

Warranty claims are subject to inspection and approval by elking.<\/p>\n<\/div>\n<\/div>\n

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10. Cookies<\/h3>\n
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We use cookies to improve your browsing experience, remember preferences, analyze website traffic, and support website functionality.<\/p>\n

By using\u00a0elking.co<\/b><\/span>, you agree to our use of cookies in accordance with our\u00a0Privacy Policy<\/b><\/span>.<\/p>\n

Some third-party services, such as analytics, advertising, or payment providers, may also use cookies.<\/p>\n<\/div>\n<\/div>\n

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11. Third-Party Links<\/h3>\n
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Our website may contain links to third-party websites, payment gateways, social media pages, or external services.<\/p>\n

We are not responsible for the content, privacy practices, or terms of any third-party websites. Accessing third-party links is at your own responsibility.<\/p>\n<\/div>\n<\/div>\n

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12. Limitation of Liability<\/h3>\n
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To the maximum extent permitted by applicable law, elking shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the website or products purchased through it.<\/p>\n

We do not guarantee that the website will always be available, error-free, secure, or uninterrupted.<\/p>\n

Nothing in these terms excludes liability where it cannot legally be excluded under applicable law.<\/p>\n<\/div>\n<\/div>\n

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13. Website Changes<\/h3>\n
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We may update, modify, suspend, or remove any part of the website, products, content, prices, or services at any time without prior notice.<\/p>\n

We may also update these Terms of Use from time to time. Any changes will be posted on this page, and continued use of the website means you accept the updated terms.<\/p>\n<\/div>\n<\/div>\n

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14. Governing Law<\/h3>\n
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These Terms of Use shall be governed by and interpreted in accordance with the laws of\u00a0Egypt<\/b><\/span>.<\/p>\n

Any disputes related to the use of this website shall be subject to the competent courts in Egypt.<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Terms and Conditions Policy 1. Welcome Welcome to elking.co. These Terms and Conditions outline the rules and regulations for the use of our website. By accessing or using elking.co, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must not use […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5417","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/elking.co\/en\/wp-json\/wp\/v2\/pages\/5417","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elking.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elking.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elking.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elking.co\/en\/wp-json\/wp\/v2\/comments?post=5417"}],"version-history":[{"count":1,"href":"https:\/\/elking.co\/en\/wp-json\/wp\/v2\/pages\/5417\/revisions"}],"predecessor-version":[{"id":5418,"href":"https:\/\/elking.co\/en\/wp-json\/wp\/v2\/pages\/5417\/revisions\/5418"}],"wp:attachment":[{"href":"https:\/\/elking.co\/en\/wp-json\/wp\/v2\/media?parent=5417"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}